At EASYMIX, we aim to deliver high-quality, natural food powders to our customers.
Since our products are food items, we follow strict return and replacement rules to ensure safety and hygiene.
⭐ 1. No Returns on Opened / Used Products
For hygiene and safety reasons, we cannot accept returns if the product has been:
Opened
Used
Seal broken
Partially consumed
This rule is mandatory for all food products.
⭐ 2. Returns Accepted Only If:
We accept a return or replacement ONLY in the following cases:
✔ Wrong product delivered
You received a different product than what you ordered.
✔ Damaged product received
Product was damaged during shipping (with proof).
✔ Expired product received
Extremely rare, but if it happens, full replacement/refund is guaranteed.
⭐ 3. Return Request Window
You must raise a return/replacement request within 48 hours of delivery.
After 48 hours, we cannot accept claims.
⭐ 4. Proof Required
To process the return, you must share:
Clear photos/videos of the product
Unopened packet
Outer packaging
Shipping label
This helps us verify the issue quickly.
⭐ 5. Refund or Replacement
After verification, you will get either:
✔ Replacement (Preferred)
or
✔ Refund
– Refund will be processed within 3–7 working days to your original payment method.
⭐ 6. Items Not Eligible for Return
We do not accept returns for:
Opened or used items
Products without original packaging
Items damaged after delivery
Orders placed by mistake
Products purchased during discounts, offers, or sale events (unless damaged/wrong item)
⭐ 7. Cancellation Policy
Order can be cancelled only before dispatch.
Once shipped, cancellation is not possible.
⭐ 8. Contact Us
For any return or refund request, reach us at:
📩 Email: easymixrawpowders.in
📞 Phone: +916304396699